Professional Background: I’m an experienced Delivery Lead and technology consultant with over 30 years of experience leading digital transformations for major organisations across government, retail, and financial services. Currently working with Equal Experts, I specialise in building high-performing teams and delivering complex technology solutions that drive measurable business impact.
Notable Achievements: My recent work includes being part of an award-winning programme at HMPO (His Majesty’s Passport Office)- it received two UKIT 2024 awards – Development Team of the Year and Public Sector Project of the Year. I played a key part in enabling HMPO to manage 100% of passport applications digitally by early 2025, supporting millions of customers annually.
At John Lewis, I led teams that delivered significant revenue improvements – including a £14M annual increase through performance optimisations and a React-based search platform that generated tens of millions in additional revenue. I’ve also managed large-scale transformations at O2, leading a team of 30 across three regions and achieving £700K annual cost savings through platform modernisation.
Technical Expertise:
- Cloud Platforms: AWS, Google Cloud Platform
- Data Technologies: Snowflake, Airflow, petabyte-scale data processing
- Architecture: Microservices, containerisation (Docker, Kubernetes), data engineering
- Development: Performance optimisation, data pipelines
- DevOps: CI/CD, infrastructure as code, 24×7 operations
Leadership Philosophy: I believe in empowering teams through modern delivery practices including Kanban, Scrum, and “you build it, you run it” operational models. My approach focuses on creating autonomous, high-performing teams that can deliver value continuously and respond rapidly to changing business needs.
Industry Experience:
- Government: HMPO, HMRC (data platforms, digital services)
- Retail: John Lewis (e-commerce, data platforms, search optimisation)
- Telecommunications: O2 (customer platforms, microservices transformation)
- Financial Services: HSBC, RBS Group, State Street, Deutsche Bank